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Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Treating it like our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.

This month’s winner is overdue Star Performer recognition. It is well known that this person always strives to do their very best for landlords and treats every property as if it were their own, but as someone who prefers to recognise the achievements of others over themselves, the praise of others often comes first.

Leading from the front, everyone is encouraged to follow her example of providing the same industry-leading customer service to clients that she does. One recent example of this person’s dedication to great service, was going out of their way to make a home visit to a recent widow of one of our clients. Having never had to deal with the properties before, they were confused and worried about the process, but this month’s winner took the time to sit down and go through the contract with them so they were assured about what was involved and knew they would be taken care of with great personal service.

The winner of this month’s Star Performer award, as voted by her colleagues is none other than Office Manager extraordinaire, Diane Bown.

Great work Di, you deserve it. Your commitment to great service and high standards is relentless and highly commendable - you’re an example to us all.

A special mention also goes to our Sales Manager, Phil Wardle, for continually going above and beyond the call of duty for vendors. By going the extra mile to get viewings and securing offers, his tenacious ability to secure a sale for house sellers cannot be matched. Great work Phil.

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