Nicole Star Performer 03.09.15

Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Treating it like our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.

With the summer letting season in full swing, this month’s winner has seen a huge increase in their workload, but has remained calm and focused to get the job done for the benefit of clients, tenants and colleagues alike.

Yes this month’s winner, as voted by her colleagues is none other than Property Administrator extraordinaire, Nicole Edwards.

Well done Nicole, we know you’ve taken on a lot this month. Your hard work and dedication has allowed a very busy month to run smoothly for all concerned. You are an example to us all.

Special mentions this month go to Senior Property Manager, Lauren Veale, who as always, stepped up admirably to fill in for the Office Manager, Diane Bown whilst she took a well deserved holiday. Having a very full workload to return to, Diane was thoroughly prepared and had the office running like clockwork even before her return. A thank you also goes to Property Manager, Giulia McDonough, who as always has worked exceptionally hard and everyone continues to appreciate her positive “can do” attitude, a very useful trait in property management.

 

income-tax 1

 

There were a number of measures annouced in the Summer Budget that will impact the taxation of property income and which landlords should be aware of.

These will include:
1. The abolition of the 10% wear and tear allowance (see details below)
2. The restriction of tax relief to the basic rate (20%) for loan interest on funds raised to purchase residential property for letting. This will be phased in over four years from April 2017; and the current £4,250 rent-a-room allowance is to be increased to £7,500 from April 2016.

The abolition of the wear and tear relief will apply from April 2016. It will be replaced by a new replacement furniture relief. The new relief will be available to landlords of unfurnished, part furnished and furnished properties. The relief will not apply to ‘furnished holiday letting’ (FHL) businesses and letting of commercial properties, because these businesses receive relief through the Capital Allowances regime. The new replacement furniture relief will only apply to the replacement of furnishings. The initial cost of furnishing a property would not be included.

Under the new replacement furniture relief landlords of all non-FHL residential dwelling houses will be able to claim a deduction for the capital cost of replacing furniture, furnishings, appliances and kitchenware provided for the tenant’s use in the dwelling house, such as:

  • movable furniture or furnishings, such as beds or suites,
  • televisions,
  • fridges and freezers,
  • carpets and floor-coverings,
  • curtains,
  • linen,
  • crockery or cutlery,
  • beds and other furniture

Landlords of furnished residential let property considering the replacement of these qualifying items in the current tax year, 2015-16, may be advised to defer expenditure until after 5 April 2016. In this way they will still maximise their claim to the present wear and tear allowance of 10% of rents for 2015-16, and be able to claim the new replacement furniture relief from 6 April 2016.

canon-digital-video-camera-photograph-10

 

We might not be winning any Oscars just yet, but the introduction of video inspections and video inventories earlier this year continues to offer greater insights to our clients on how their properties are being maintained. Diane Bown, Office Manager at Granger & Oaks, commented, ‘the use of video is providing a clearer picture to clients of how their investment properties are being maintained. It’s also having the added benefit of removing the subjectivity of written inventroies when video is used in tenancy deposit disputes, which are proving to be far more objective'. Feedback from clients and tenants alike has been very positive. We hope our clients will continue to enjoy the benefits of this exciting advancement to the service provided at Granger & Oaks.

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Supply Shortage Bottleneck

The Nottingham housing market stays in a state of flux with potential buyers finding themselves trapped by a lack of choice in the market. After a healthy 2014, many had predicted more of the same for 2015, but that so far it hasn’t materialised. The return of first time buyers over the past 18 months has been welcomed, but the story across the board is becoming one of a general shortage of choice. In short, there is a healthy supply of buyers, but nowhere near enough supply to satisfy demand. The inevitable result is that ‘in demand’ property is selling at a premium, as property prices in West Bridgford testify. Whilst the shortage of choice isn’t good news for buyers, it can be great news for sellers, particularly downsizers or ones that are flexible about their next move with prices only spiking in certain parts of the city.

Property Presentation is Key to Finding the Right Buyer   

An interesting shift in today’s market compared to pre-recession is the change in the importance of presentation, no matter what level you are pitching at. With mortgage criteria being tougher, most lenders demanding a fee, and many buyers finances being stretched, finding a purchaser for a property in need of refurbishment is becoming a tough ask. In fact, in many cases buyers nowadays are looking for property where they can bring their belongings and their toothbrush and have their feet up in front of Strictly by Saturday evening. Property in Sherwood & Carrington is selling well, however, if you look at Rightmove or On The Market, you’ll find that the homes that are incorrectly priced or poorly presented are the ones that have been on the market the longest.

Rental Prices Increasingly Slightly and Tenants Staying Longer 

In many ways the rental market is mirroring the sales market with fewer people moving than in recent history and sought after property being snapped-up. Seasonality has again this year become more pronounced with lower prices being achieved in the quieter months, and less popular properties taking longer to let. Rents have crept up a little, but the increases are nowhere near those being achieved in the south east. On the whole, the picture is very steady and it is encouraging to see new landlords entering the market - in many cases filling the shoes of accidental landlords that are exiting. It remains to be seen whether the changes announced in the budget will have a big impact.

Mortgage Rates on the Rise?

Today’s decision by the Bank of England came as a surprise to many who were predicting an increase. There is widespread opinion however that rates are going to go up imminently which will undoubtedly have a cooling effect on the market. Research from Money Supermarket suggests that lenders are already starting to increase their Fixed Rate mortgages in readiness for an increase, so buyers need to budget accordingly. There are currently more mortgage products available than there have been for many years, and in many parts of Nottingham prices are still depressed, so this could well be an excellent time to buy.
If you’re thinking of buying, or selling a home in Carrington, Sherwood, or Mapperley Park drop in and see us to discuss your next move. We’d love to help.

Granger & Oaks sell, let & manage property across Nottinghamshire. The company is independent & in 2013 celebrated it's 10 year anniversary. We are licensed by ARLA & the NAEA, and offer a high quality service that is competitively priced.

KD - STAR PERFORMER

 

 

Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Treating it like our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.

This month’s winner has had to deal with several delicate situations over the last few weeks, but despite the difficulties, has shown persistence and maintained empathy with all parties in order to get the best possible outcome for both landlord and tenant. Going beyond the call of duty, they even arranged evening meetings in their own time in order to resolve matters for her clients.

Yes, this month’s winner is none other than, Property Manager extraordinaire, Kayleigh Drohan. Well done Kayleigh, your commitment to great customer service and willingness to go the extra mile for clients is highly commendable - you’re an example to us all.

 

wanted

 

A Part-time Video Inventory and Inspection Clerk is required to join our highly regarded and expanding lettings and estate agency. The role will involve visiting properties around the greater Nottingham area and using the latest video technology to create and upload video property inventories and inspection reports.

Though experience in lettings or in video capture is desirable, it is by no means essential as we hire for attitude over qualifications and full training will be given. You must, however, be able to demonstrate you can fulfil for the requirements of role.

Key Requirements:

Well presented

Clear and concise verbal communication (for video)

Attention to detail

Computer literate

Takes pride in their work

Full driving licence and own transport (mileage paid at 30p a mile)

Benefits:

Salary: £7.00 per hour

On the job training

Hours:

Three half days a week, (Tuesday, Thursday and Friday 9.30am to 1.30pm, but can be flexible), plus overtime. If you are interested in this exciting role, please e-mail a short cover letter in video format introudcing yourself and stating why you think you would be a good candidate for the role together with a copy of your CV to Andrew Sainsbury (This email address is being protected from spambots. You need JavaScript enabled to view it.). 

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Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Treating it like our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.

This month’s winner is overdue Star Performer recognition. It is well known that this person always strives to do their very best for landlords and treats every property as if it were their own, but as someone who prefers to recognise the achievements of others over themselves, the praise of others often comes first.

Leading from the front, everyone is encouraged to follow her example of providing the same industry-leading customer service to clients that she does. One recent example of this person’s dedication to great service, was going out of their way to make a home visit to a recent widow of one of our clients. Having never had to deal with the properties before, they were confused and worried about the process, but this month’s winner took the time to sit down and go through the contract with them so they were assured about what was involved and knew they would be taken care of with great personal service.

The winner of this month’s Star Performer award, as voted by her colleagues is none other than Office Manager extraordinaire, Diane Bown.

Great work Di, you deserve it. Your commitment to great service and high standards is relentless and highly commendable - you’re an example to us all.

A special mention also goes to our Sales Manager, Phil Wardle, for continually going above and beyond the call of duty for vendors. By going the extra mile to get viewings and securing offers, his tenacious ability to secure a sale for house sellers cannot be matched. Great work Phil.

wanted

 

A Property Manager is required to join our highly regarded lettings team, presenting an excellent career opportunity for the right person to flourish. The position would ideally suit an experienced Property Manager who takes pride in their work and has a good working knowledge of the local area. Though experience in lettings and property management is desirable, exceptional candidates with transferable experience will be considered. All candidates must be able to demonstrate they can fulfil the requirements of the role.

Key Requirements:

Confident people person

Excellent communication skills (face to face, in writing and on the phone)

Good problem solving ability

Computer literate including the use of Microsoft Office (Word, Excel, Outlook)

Attention to detail

Takes pride in their work

Car ownership and a full driving licence are essential

The role will include:

Managing a portfolio of residential properties in the Greater Nottingham area.

Using the latest video technology to carry out property inspections and create property inventories.

Managing property repairs and maintenance

Liaising with tenants and landlords

Negotiating end of tenancy dilapidations

Helping tenants with their property search and arranging viewings

Some viewings

Negotiating lets

Benefits:

Competative Salary + Bonus

On the job training plus support to obtain ARLA qualification if not already achieved

5 weeks paid holiday + your birthday off.

Company mobile phone

Mileage allowance

Medical Insurance Scheme

Company Pension

Hours:

Monday to Friday 9am to 5.30pm (one day Mon to Thurs 10.30am to 7pm) and 1 in 4 Saturday mornings (9.30am to 1.30pm). If you are interested in this exciting role, please e-mail your C.V. with cover letter to Andrew Sainsbury (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Ash Star Performer May 15

 

Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Treating it like our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.


This month’s winner has been providing invaluable support to the sales team this month and have consistently gone beyond the call the duty to help colleagues, ultimately resulting in excellent customer service to clients and tenants alike.

This month’s very deserved winner, as voted by her colleagues, is expert Property Administrator, Ashleigh Wright. Well done Ashleigh, you’ve really proven that you consistently ‘treat it like your own’ and provide superior service to all parties.

 

safeagent

 

Granger & Oaks is proud to offer it’s support to SAFEagent Awareness Week which runs from June 1st – June 5th and will see over 3,000 professional lettings agents unite across the UK for what will be the 4th annual initiative that looks to drive awareness amongst consumers of the importance of choosing a lettings and management agent who is part of a Client Money Protection (CMP) Scheme.

‘We are delighted to offer Granger & Oak’s support to SAFEagent Awareness Week, which seeks to improve landlord and tenant confidence in the private rented sector’, commented Andrew Sainsbury, Director at Granger & Oaks. ‘There are too many people who are not aware of the potential pitfalls of choosing an agent who doesn’t have the right accreditation, in particular, client money protection (CMP). Consumers are not always aware of the fact that if an agent absconded with landlords or tenants money without CMP in place, there would be little hope of retrieving those funds. I would urge everyone to check the agent they use can provide details of the organisation they are regulated by and confirm that they are covered by a CMP scheme. If your agent cannot provide this assurance, I would highly recommended switching to an agent that can’, added Andrew.

National SAFEagent Awareness Week is dedicated to highlighting the risks to consumers of using agents who are not part of CMP Schemes and alerting them to ways in which these risks can be avoided. The best way to do this is to ensure that landlords and tenants only sign up to letting agents carrying the SAFEagent logo

More information about SAFEagent can be found here

Bali 2 150505

 

Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Treating it like our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.

This months winner has had a lot to take on this month, but despite this they have managed to shine and really show that ‘treating it like their own’ is at the forefront of what they do. This months very deserved winner as voted by her colleagues, is also the first to do the double, winning last month too! Many congratulations to expert Negotiator, Bali ‘Sold it’ Sidhu!

 

BALI

 

Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Striving to treat every property as if it is our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.

This months very deserved winner as voted by her colleagues, is expert Property Manager, Bali Sidhu! Well done Bali, you continue to really treat your property portfolio as if it was your own, always going the extra mile to help clients and provide a first-class service.

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General Election Jitters, Rents Rising, First Time Buyers ISA announced.

As the country heads into the full swing of election fever, businesses across the country are noticing a slowing down of trade due to the uncertainty an election brings. Recent sales activity from Granger & Oaks however suggests that not everybody is following that pattern.
Sales activity in March has been strong with vendor enquiries at an all-time high, and this is being justified with properties being snapped-up within days of being listed.
‘This month we sold one house in two days, for the asking price, and we’ve also had a number of enquiries from new potential landlords for leasehold flats that we currently have on the market – this is especially pleasing as it was leasehold flats that took the brunt of price decreases following on from the credit crunch in 2008’ commented Phil Wardle, Sales Manager at Granger & Oaks.

Association of Residential Letting Agents (ARLA) Report Rents Rising

Figures from the monthly ARLA Private Rented Sector members survey provide good news for landlords with rents rising and tenancy lengths averaging 17 months. The monthly report for February showed that nationally, 31% of agents reported rents rising from January to February, whilst at the same time the number of applicants per office increased. See the full report here http://www.arla.co.uk/media/1042632/arla-prs-report-february-final.pdf
First Time Buyers – Help to Buy ISA means if you save £8000 and you could be in a position to purchase a home worth up to £200,000!
The size of the deposit required is possible because of a combination of the lucrative bonus from the new Isa and existing Help to Buy scheme that offers interest-free loans. With the Help To Buy Isa, the Government rewards savings of £200 a month with a £50 bonus. First-time buyers can also snap up a new-build home with just a 5 per cent deposit by using the Help To Buy scheme. With this, the Government offers a 20 per cent interest-free loan for five years. This means the buyer needs to borrow only 75 per cent of the property value as a mortgage.

Help to Buy Isa's

Help to Buy Isa’s are expected to be rolled out by lenders in the autumn, and there is expected to be fast uptake as tenants consider making the jump onto the property ladder. The maximum bonus from the Government is £3,000 on savings of £12,000, and the minimum is £400, meaning you have to save at least £1,600 to benefit.
The launch of the Help to Buy ISA announced in last week’s budget means that some first-time buyers need to save only £8,000 to get a mortgage for a £200,000 home.

First time Buyers are going to be required to open their accounts with an initial payment of £1,000, and then make monthly contributions of up to £200. Accounts are limited to one per person — not one per house — so couples buying together could get a £6,000 bonus.

Granger & Oaks sell, let & manage property across Nottinghamshire. The company is independent & in 2013 celebrated our 10 year anniversary. We are licensed by ARLA & the NAEA, and offer a high quality service that is competitively priced.

wanted

 

Granger and Oaks is expanding, presenting an excellent career opportunity for the right person to flourish in our office on Hucknall Road in Nottingham.
We hire for attitude over qualifications, you must however, be able to demonstrate an ability to negotiate sales, build relationships with colleagues and clients, and deliver exceptional levels of customer service.
The position would ideally suit an experienced sales person who is a well organised and an excellent communicator with a good working knowledge of the local area.

The Role will Include:
Making the most of every letting enquiry. Arranging and conducting viewings in the Greater Nottingham area. Negotiating lets and house sales with prospective tenants and house purchasers and liaising with landlords and vendors.

Key Requirements:
Confident outgoing personality
Exceptional communication skills
Proven sales ability
Relationship building skills
Integrity
Good keyboard skills, including the use of Microsoft Office (Word, Excel, Outlook)
Flexible working hours (normal hours: 9.00am to 5.30pm with one late start/finish a week (10.30am - 7pm), two late starts/finishes a week during the busier summer period + one in four Saturday mornings.
Car ownership (for probationary period) and a full driving license are essential.

Benefits:
Competitive salary and bonus scheme
Company car (after probation period)
On the job training plus support to obtain ARLA qualification
5 weeks paid holiday + your birthday off.
Company mobile phone
Company medical scheme
Company pension

If you would like to be considered for the position, please send your CV and covering letter describing your previous experience and why you think you are the right person for the job. Or, drop it in to us here at:
Granger & Oaks
2B-4B Hucknall Road
Nottingham
NG5 1AB

Granger & Oaks sell, let & manage property across Nottinghamshire. We are ARLA & NAEA licensed, and offer a high quality service that is competitively priced.

Front

Property listed, buyers from our database informed, viewings, deal negotiated and sale agreed. All within two days!

If you have a property to sell and would like to see how we are constanly 'Striving to Treat Every Property as if it is Our Own', give me a call on 0115 9629770 or e-mail me at This email address is being protected from spambots. You need JavaScript enabled to view it.. I look forward to hearing from you, Phil Wardle, Sales Manager.

 

Sam SP Feb 2015 1

 

Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Striving to treat every property as if it is our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.

This month’s star performer has really been working hard all month and has done some very impressive work. They have put together three complex and thorough deposit dispute cases to the Deposit Protection Service and though very time consuming, they have managed to fit this in around all their other day to day work. The cases put forward were detailed and concise - the arguments really did show they were working in the clients best interest and “treating the property as if it were their own”. Not only did they do fantastic work with the deposit disputes, but all resulted in the desired outcome for clients.

This month’s very deserving winner is Property Manager, Sam Pearce!

Special mention this month also to Property Manager, Giulia McDonough who also won deposit dispute cases after putting together detailed and strong arguments. Well done Giulia, with the arguments like you and Sam put forward, we really are doing the best we can for our clients.

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It’s General Election Year

Should we sell now, or wait for the result? It’s a question being considered across country by home-owners thinking of moving, and the answer probably is that it depends on your situation.General elections have a habit of creating uncertainty, and that is made more acute this time around as it’s the first time for a generation that we have gone into an election year with a coalition in government. Looking back at past elections, there is normally a lull in the months leading up to the vote, and then a surge in sales in the months following. Business this year suggests that Election 2015 will follow the same path. 

So, what do buyers and sellers need to consider? The Mansion Tax – the Labour Party & Liberal Democrats are very keen on introducing measures to tax properties at the top of the market. We think this is primarily targeted at London & the South-East and is unlikely to have an effect on the core market.

Letting Fees – another Labour Party policy is to ban Letting Agency fees to tenants. We think Landlords could bizarrely benefit from this brazen attempt to win tenants votes. Since Letting Fees were banned in Scotland, it is widely reported that rents have risen at a much sharper rate than they have in the rest of the UK as landlords adjust rents to accommodate their increased fees. With pension money flooding in to Buy-to-Let after April, this could be a potential unintended bonus for investors.

First Time Buyers – the market still needs more first time buyers, and first time buyers need confidence that their mortgage isn’t going to soar or their property lose value. We think if any group of buyers are cautious pre-election it is first time buyers. Post-election there is normally a surge in confidence, and that, coupled with the Stamp Duty changes introduced in 2014, could well see a swathe of first time buyers house hunting in the summer.

So, following on from a solid 2014, 2015 could be a very interesting year. So far, we have found new sales listings to be a little slower out of the blocks than 2014, but on the other hand valuations are much higher as sellers decide whether to take the plunge. Across to county, sellers are still being held back by a lack of supply, particularly for areas in good school catchments.

In lettings, the market is starting to pick-up after two very slow months. Rents remain steady, and are mirroring house sales with well-presented property in sought after areas generally seeing rent increases. Tenant demand is quite sporadic with no particular pattern, but on the whole the market is where we would expect it to be for the time of year. 

For homeowners thinking of coming to market, we would recommend taking the election into account. If your house will appeal to a first time buyer, you may wish to hold fire for a few months. If you are trading up however, you may want to make a move now whilst the market is in a lull. The house you may want to move to, may have a lot more interest in it after May 7th.

Granger & Oaks sell, let & manage property across Nottinghamshire. The company is independent & in 2013 celebrated our 10 year anniversary. We are licensed by ARLA & the NAEA, and offer a high quality service that is competitively priced.

OnTheMarket-logo


January 26th sees the launch of ‘On the Market’, a major new UK property portal to rival Rightmove & Zoopla’s dominance in the market. At Granger & Oaks, we pride ourselves on being progressive in our approach and we are delighted to have joined thousands of other prominent national, regional and local independent estate and letting agents in supporting the most important new venture of its type in many years. OnTheMarket.com is launching with a multi-million pound marketing campaign which will include sustained and heavy-weight TV advertising on the main terrestrial and digital channels. In addition, it is running a high-profile press campaign in the Daily Telegraph, The Times, Sunday Times, & Daily Mail, as well as a very heavy digital display and pay-per-click campaign.
On The Market membership requires us to only use one other property portal, so we have chosen to drop Zoopla, as they are far weaker in Nottingham than Rightmove. As it is a mutual organisation, On The Market are able to plough profits back into improving the property searching experience and into efficiently connecting motivated buyers, sellers, tenants and landlords. 

logoblue

After two years of searching and testing, we're upgrading to an award winning software company, Expert Agent. Expert Agent are at the forefront of cloud computing for Estate Agents and it provides us with a superb up-to-date platform that we can access from our desks, phones and tablets. The new system will bring some exciting benefits to the service you receive, including the ability for you to log-in to download copy statements and see viewing feedback from prospective tenants and purchasers. The switch will coincide with a slight change to the way rent statements are presented and will be sporting the new Granger & Oaks logo. We'll be starting to switch over in February, so look out for new style statements in your inbox.

 

GiuliaDec14StarPerformer

 

Every month we like to highlight all the great work done by all the wonderful property professionals at Granger & Oaks during the previous month. ‘Striving to treat every property as if it is our own’ has always been our guiding principle, so each month we like to put the spot-light on the individual that has done the most to go the extra mile for clients and really ‘treated it like their own’.

This month’s winner has proved month on month to be a valuable member of the team. Always going over and above to get the job done, their commitment to providing a high level service is fantastic. This person is often in the office way after closing time and often logs in from home even when ill.

We often forget that the winner has been with us just a little over a year as she is so accomplished at treating every property as her own.

Yes this month’s winner is Giulia.

‘Very well done Giulia, very well deserved. Keep up the excellent work, your commitment and dedication to the cause is fantastic’, commented Lettings Manager Diane Bown.

Special mentions this month to Lauren, who once again did a sterling job covering for Diane’s in her absence. Nicole also gets a mention for taking on the extra responsibility and helping out the team.

If you have 60% loan to value it could be worth you calling Premier Mortgage Services - 0115 9499988 - to take advantage of this cracking rate. 

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