Due to Coronavirus we have temporarily changed some of our procedures. 

Viewings: Our viewings are currently being conducting by virtual tour. You are however welcome to visit the property and view from the outside, but this will not be accompanied. Should you then wish to reserve a property we will arrange a Zoom meeting with you to talk through the application process. (In some cases, where possible, we are carrying out a limited amount of face-to-face viewings, but we will need viewers to have already had a virtual tour and Zoom meeting beforehand) For properties that are for sale, again we have recorded virtual tours and we would ask that you view these and visit the property externally if you are considering purchasing. We will then arrange a Zoom call to discuss the property in more detail and discuss your position with a view to then arranging a viewing.

Repairs: We are working with our tradesmen to get repairs carried out as quickly as possible. Some non-urgent repairs may well not be done until the pandemic has passed however. If you suspect that are suffering from Coronavirus please do let us know – in some instances our tradesmen may be able to assist with small repairs via WhatsApp calls, or we may be able to make arrangements for work to be carried out if your property can be temporarily vacated for a few hours.

Office Opening: Our Office has now re-opened but we are operating on a skeleton staff. Any visits to our office for keys or paperwork are by appointment only. If you are collecting keys, please do ring us beforehand so the keys can be made ready and placed in our foyer for collection. If you are required to present Right to Rent documentation to us, this can be done visually by visiting our office by appointment where ID can be confirmed by sight. Please call us if need to do this. THE OFFICE IS NOT OPEN FOR FACE TO FACE ENQUIRIES.

Checkouts: We are not currently offering accompanied tenancy checkouts. If you are moving out of a property, keys should be returned to our office – by appointment- and the checkout will be carried out on the next available day that it is possible for us to attend.

Check-ins: Check-ins are still being carried out at our office, we will call you to discuss the arrangements.

Coronavirus Self Isolation

If you are confirmed to be suffering from coronavirus, please do contact us to let us know. This is especially important if you reside in an apartment block.

With guidance from government this situation obviously changes daily. Please do everything you can to help beat this virus.